Pillar 1
AI search optimization
Getting your firm named when people ask ChatGPT, Google's AI answers and similar tools who to hire.
- What it is
More and more people don't Google a lawyer anymore. They open ChatGPT and type "who's a good family lawyer near me?" The AI gives them two or three names, and those are the firms that get the call.
You can't buy your way into those answers. There's no ad spot. The AI reads everything public about your firm (your website, your Business Profile, your reviews, your content, your directory listings) and recommends the firms it's most confident about.
- Who it fits
Almost every firm, but it pays off most for firms that are building for the long term and are willing to keep feeding it. It also suits firms changing direction: one of our clients used it to move from family law into estate planning.
- How to tell if you're ready
Ask ChatGPT who to hire for your practice area in your city. If you're not named, competitors are getting calls you never knew were up for grabs.
You're ready to start if you have a working website, an active Google Business Profile and reviews coming in. If you're missing those, build them first, because they're exactly what the AI reads.
- What it takes
Lots of consistent signals, everywhere. A profile that's active, reviews that keep coming and mention what you do, content that shows you know your stuff, and the same information wherever your firm appears.
Beyond that is the technical side: structuring your website so AI tools can actually read it, and keeping your details consistent across the web. The good news is most of this overlaps with good marketing you'd do anyway.
- Timeline
Slow. The AI's picture of your firm forms over months, not days. But once it forms it's sticky: hard to build, and once you're the answer, you tend to stay the answer while competitors scramble to catch up.
Attribution is fuzzy too. Some callers will tell you an AI sent them. Most won't mention it. It'll mostly look like more calls.